Our privacy policy for algo trading prioritizes the protection of your personal information and transparency in how it is collected, used, and shared. We understand the importance of safeguarding your privacy and adhere to strict standards to ensure the security of your data.

When you engage in algo trading with us, we may collect certain information necessary for the execution of trades and to provide you with optimal services. This information may include your name, contact details, financial data, trading history, and other relevant information required for the operation of our trading algorithms.

We use the information collected for the following purposes:

1. Trade Execution: Your personal information is used to facilitate the execution of trades and manage your trading account effectively.

2. Improving Services: We analyze trading data and patterns to enhance our algorithms and provide you with better trading experiences.

3. Compliance: We may use your information to comply with legal and regulatory requirements, including anti-money laundering (AML) and know your customer (KYC) regulations.

4. Communication: We may use your contact information to communicate important updates, news, and promotions related to our algo trading services.

We are committed to protecting your personal information and employ industry-standard security measures to prevent unauthorized access, disclosure, alteration, or destruction of your data.

We do not sell, rent, or lease your personal information to third parties for marketing purposes. However, we may share your information with trusted third-party service providers who assist us in delivering our services, subject to strict confidentiality agreements.

We may also disclose your information when required by law or in response to legal process, such as a court order or subpoena.

By using our algo trading services, you consent to the collection, use, and disclosure of your personal information as described in this privacy policy. You have the right to access, update, or delete your personal information, and we will make reasonable efforts to accommodate your requests.

If you have any questions or concerns about our privacy practices, please contact us.

Our refund policy for software purchases is designed to ensure fairness and customer satisfaction. Please review the following terms and conditions before making a purchase:

1. Eligibility: Refunds are available to customers who have purchased our software directly from us or through our authorized resellers. Refunds may not be available for software purchased from third-party vendors.

2. Timing: Refund requests must be submitted within a specified period after the date of purchase. This period may vary depending on the product and any promotional offers in effect at the time of purchase.

3. Eligible Reasons: Refunds may be granted for the following reasons:

   • The software is defective or does not perform as advertised.
   • The software is not compatible with the customer’s system or hardware, and technical support is unable to resolve the issue.
   • The customer has mistakenly purchased the software multiple times.
   • The customer has not received the license key or download instructions within a reasonable timeframe after purchase.

4. Non-Eligible Reasons: Refunds will not be granted for the following reasons:

   • The customer has changed their mind or no longer requires the software.
   • The customer has failed to read the system requirements or product description before purchasing.
   • The customer has violated the terms of use or license agreement for the software.
   • The software has been used beyond the trial period or activation limit specified in the license agreement.

5. Process: To request a refund, customers must contact our customer support team and provide proof of purchase. Refund requests will be reviewed on a case-by-case basis, and decisions will be made at our discretion.

6. Refund Method: Refunds will be issued using the same method of payment used for the original purchase. If a refund is approved, the customer can expect to receive the refunded amount within a reasonable timeframe.

7. Deductions: In some cases, a processing fee or restocking fee may be deducted from the refunded amount. This fee will be disclosed to the customer before processing the refund.

8. Changes to Policy: We reserve the right to update or modify our refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

If you have any questions or concerns about our refund policy, please contact our customer support team for assistance.